Privacy Policy

Last updated: 12/13/2025

1. Introduction

SOL & SOCIAL Party Rental ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when making a reservation or contacting us, including: name, email address, phone number, event date and location, billing address, and payment information.

Automatically Collected Information

We automatically collect certain information when you visit our website, including: IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in marketing efforts. You can control cookies through your browser settings.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill your rental reservations
  • Communicate with you about your bookings and our services
  • Send promotional emails and marketing materials (with your consent)
  • Improve our website, services, and customer experience
  • Process payments and prevent fraudulent transactions
  • Comply with legal obligations and enforce our terms
  • Respond to customer service requests and support needs
4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in business operations (payment processors, delivery services)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent
5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is typically retained for 7 years for accounting and legal purposes.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications at any time
  • Disable cookies through your browser settings
  • Request a copy of your data in a portable format
  • Object to or restrict certain processing of your data

To exercise these rights, please contact us at hello@solandsocial.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

SOL & SOCIAL Party Rental

Desiree Renard

Oceanside, CA 92054

Email: hello@solandsocial.com

Phone: +1 (310) 494-1585